Lani Hawaii Massage & Spa
Lani Hawaii Spa is a wellness destination in Honolulu offering authentic, locally inspired treatments focused on natural healing, relaxation, and personalized care.

industry

Wellness & Spa

milestone

Revenue increased by 57% in three months

status

The business closed during the COVID-19 pandemic and is now being relaunched in Miami.

our services for Lani Hawaii Spa

Rebranding, Webflow Website Development, Strategy Guidance, Digital Marketing
monthly customer review rate
50%
Revenue Growth
57%
map views increased by
500%
Engaged Instagram users (monthly)
1,600+
Outcomes measured after 3 months of targeted marketing efforts.

building organic growth from the ground up

When Lani Hawaii opened its doors, it faced the challenges common to many startups: limited resources, fierce competition, and the daunting task of building brand awareness in a bustling market. Operating in Honolulu, where over 90% of sales depend on tourists, the spa needed a tailored strategy to stand out. That’s when we stepped in, embracing the challenge with a vision rooted in creativity, connection, and organic growth.
Lani Hawaii Massage & Spa
Website design Webflow - Lani Hawaii Massage & Spa

Understanding the Challenge

Lani Hawaii was practically invisible online. Extremely poor visibility in search results, with minimal Instagram engagement and fewer than 200 followers, the brand was struggling to capture attention. With no advertising budget, we had to rethink how to connect with its target audience—tourists seeking relaxation and authenticity in a competitive market.

The mission was clear: create a digital presence that resonated deeply, fostered trust, and ultimately drove meaningful action—all without paid ads.
the Strategy

behind Lani Hawaii's successful growth

Reimagining the Digital Experience

We started with the website. It wasn’t just about making it visually appealing—it was about crafting an experience that reflected the spa’s unique value. The goal was to differentiate Lani Hawaii from competitors by emphasizing authenticity, serenity, and the personalized care it offered.

Establishing Credibility Through Content

With a month’s worth of carefully crafted social media content, we began building an authentic online presence. The posts told the spa’s story, highlighted its unique offerings, and showcased the tranquil experience it provided—all aimed at connecting emotionally with potential clients.

Consistency Meets Strategy

Following the initial success, we doubled down, creating another month of engaging social content. This consistency wasn’t just about maintaining visibility; it was about setting the stage for the next phase—a traffic-driving campaign designed to connect directly with tourists.

Targeted Engagement on Instagram

The heart of the strategy lay in connecting directly with potential customers. Using a list of 400 custom-crafted, non-promotional Instagram comments, we sparked curiosity. These comments, left on posts from specifically targeted tourists visiting Hawaii, drove traffic back to the spa’s Instagram page.

Encouraging Reviews with Care

To build trust and credibility, we encouraged the owner to add a thoughtful personal touch—a complimentary treat for every client post-treatment. This meaningful gesture not only delighted customers but also inspired heartfelt reviews, further amplifying the spa’s reputation and fostering trust among future visitors.

The Results

Search Ranking

Achieved a significant improvement in search rankings, moving from low visibility to a top position within 3 months.

Instagram growth

Followers increased from 178 to 755, with over 4,000 page visits monthly after just one month.

Google my business and Maps Visibility

Viewers skyrocketed from 7,000 to 42,000 per month over three months, marking a 500% increase.

Customer Reviews

Google reviews increased fourfold in just one month, with over 50% of customers leaving a review each month.

Engagement Rates

Approximately 40% of the targeted individuals responded to our Instagram comments on a monthly basis.

Revenue increased by 57% in three months—entirely through organic growth

Conclusion

The Power of Organic Growth

This case underscores a fundamental truth: organic growth isn’t just a strategy; it’s the bedrock of sustainable success. At its core, organic growth prioritizes authenticity and connection. It focuses on creating genuine value for customers, which in turn fosters loyalty and trust—two priceless commodities in today’s fast-paced world.

For Lani Hawaii, the absence of an advertising budget wasn’t a limitation; it was an opportunity to innovate and connect on a deeper level. By prioritizing authenticity, consistency, and memorable experiences, we elevated their digital presence to attract tourists while leaving a lasting impression that resonates long after their visit.

Organic growth is about more than numbers. It’s about aligning with your purpose, fostering trust, and building a brand that resonates deeply with the people it serves. When done right, it’s not just a path to success—it’s the foundation for enduring impact and growth.
Behind the Partnership

"Working with Berrario feels like partnering with a team that truly understands our vision. Their passion, creativity, and dedication to meaningful connections inspire confidence at every step. They didn't just help us grow Lani Hawaii Massage & Spa—they helped us uncover its true potential."

Lani Hawaii Massage & Spa, Owner
Bojan Arsenijevic
Lani Hawaii Massage & Spa, Owner
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